What the World Poker Tour Can Teach You About Marketing....
Steve Lipscomb, creator of the World Poker Tour, has taken a
dying sport and turned it into a national craze.
Not long ago poker rooms at casinos where closing - nobody was
interested. Today casinos are working like mad to build poker
rooms and set up poker tables, and televised poker tournaments
command millions of avid viewers.
What he's done with the sport of poker is nothing short of
brilliant...and it provides some very good lessons for marketers
and entrepreneurs.
His work is worth noting for a couple of reasons. One, he had
the foresight to see that this game could be a huge hit (even
though ratings for poker tournaments before he started WPT were
dismal at best). And two, he implemented his game plan to
perfection. And, in business it's implementation and action that
counts more than anything else.
Lipscomb and his team have done a lot of things right, but here
are four BIG marketing lessons that the WPT can teach to any
business...Plus a few additional lessons worth noting.
1. It's all about presentation. Poker Tournaments used to get
lousy fringe placement on ESPN. Steve Lipscomb said the
presentation was, "about like watching paint dry."
Lipscomb's current combination of great camera angles,
easy-to-follow graphics, shots of an intently interested
audience, and fast-paced editing have made WPT one of the most
popular sporting events on TV. One of his big breakthroughs was
creating graphics that allow viewers to see the exact hand each
player had, plus their bid, and their odds for winning. This
made it easy for poker veterans and novices alike to follow
along and get involved.
With current viewership of 3.5 to 5 million, the WPT now
regularly commands more viewers than NBA and PGA broadcasts on
major networks.
This just goes to show that presentation and customer perception
are what really matters. So what are you doing to improve the
presentation (and therefore the perception) of your products,
services, and business? This doesn't just mean a new visual look
for your company (although that may be in order). More
importantly it means presenting your products and services in
such a way that they are perceived as being MORE valuable than
your competitions. It means stressing the features AND (more
importantly) the benefits of your product or service. And, it
may also mean improving the features and benefits that you
offer.
2. Great Sources of Exposure. To create his tour Lipscomb
approached some of the big name casinos - Foxwoods, the
Bellagio, Borgata, Commerce, and the Bicycle. These casinos gave
him excellent exposure and the perfect locals to start his tour.
What this also did was put his future competition at a
disadvantage (anytime you create something as popular as WPT you
WILL get copy cats - and the WPT has a bunch). Because of his
relationship with the Bellagio and the likes - his competitors
will have to find other venues and other sources of exposure,
putting them at a disadvantage.
His concept for going to casinos is a reminder that every
business should seek to partner with other non-competitive,
complimentary businesses. In Lipscomb's relationship with
casinos the casinos are probably getting MORE benefit out of the
deal than he is....So ask yourself, who could benefit from what
you are doing as much as or maybe even more than you? When you
find out who - go to them and build a relationship.
These strategic alliances could end up being one of your
greatest sources of leads, exposure, and income.
3. GetCustomers Involved. It took just a few months for the
phrase "I'm all in!" to sweep the nation. America is obsessed
with sports and celebrities. But, until the World Poker Tour a
person couldn't plop down $30,000 and play on the PGA Tour, or
fork over $40,000 and be the star of a movie, but just about
anyone can enter the World Poker Tour for $10,000. That's a
doable amount for a lot of Americans.
This taps into something powerful inside people because everyone
would like to be famous. And, people are fascinated with the
"high-roller" life style. Both are seen as real possibilities
for almost anyone on the World Poker Tour.
While you may not be able to make people a "high-roller" with
your business, you can still get them involved, and make them
feel like a "high-roller". One of the greatest ways to do that
is simply to communicate with your customers (via survey), find
out what they want, and then give it to them. The more involved
a customer is in your business the more loyal they will become,
and the more money the will spend with you. Get your customers
involved.
4. Creating Profitable Spin-off Products and Services - in this
case, Merchandising. One of the greatest lessons in business is
to take a successful concept and create profitable spin-offs. In
other words to create ancillary products, services, etc. that
are a natural fit with your concept. In the case of the WPT that
mainly involved merchandising. A few of the first spin-off
products created were WPT cards, tables, and chip sets. Last
Christmas the WPT chip sets sold faster than their manufacturer
could make them. Also in the works, are DVD box sets of the
first season, several books, and a wireless platform that lets
you play WPT on your cell phone. They've licensed and sold
"All-in Hold'em" poker tables to be set up at casinos across the
country. The WPT brand has even be extended to the state lottery
of 7 different states.
Spin-offs do a couple of things. One, they provide you with MORE
exposure. Two, they promote deeper customer loyalty (in the case
of the WPT the term fanatics would be more appropriate). And
three, they get maximum revenue out of your good ideas.
*Note: A few more keys to Lipscomb's success. He didn't invest a
nickel of his own money in stating the WPT, only sweat equity.
How did he do that? Simple. He found others who stood to benefit
even MORE than he did (namely Casinos) and he had them front the
money. Also he fought to get the WPT consistent TV placement. He
didn't want it to get a few air dates here and there. He sold a
1-year contract to the Travel Channel (of all places) where
"Wednesday is Poker Night". Consistency is a critical for
something to build.
Yes, WPT has created a sports revolution - and a very profitable
one at that. And you should take notes and see if you can create
a mini-revolution in your business and in your industry.
About the author:
Brett Curry is the President of Curry Marketing, Inc. a direct
response marketing agency. Brett is a skilled marketer, public
speaker, and is the author of the Marketing Muscle Newsletter.
For more tips, ideas, and money-making strategies visit
www.currymarketing.com you can email Brett at
info@currymarketing.com
Sign up for the FREE Marketing Muscle Insights weekly e-mail at
www.currymarketing.com.
Written By: Brett Curry